I received a message that NSO will be going away on 1/1/21. If you are trying to have less customers this is a good start to that end. I will be looking at alternatives to Comcast since I think I am paying too much for too little anyway. Thanks for the heads up that will give me plenty of time to look around. I have FIOS in my neighborhood and my neighbors seem happy with that so that is one option. Whomever made this decision is a total moron and has no idea about customer service. I predict you will have many less customers by this time next year. Please share this note with management not that I think they care. I am a long time Comcast customer and you will probably see me go to FIOS. You all have a great day.