The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Greetings, @user_7ha98q! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your login, but you have definitely come to the right place for assistance.
EG
Expert
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121.8K Messages
5 days ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJamesC
Official Employee
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3.2K Messages
5 days ago
Greetings, @user_7ha98q! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your login, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you trying to log in to a Wi-Fi Hotspot (https://www.xfinity.com/support/articles/xfinity-mobile-wifi-hotspots) using your Xfinity ID and password, or are you trying to activate a NOW WiFi Pass (https://www.xfinity.com/learn/internet-service/wifi)? Are you getting any kind of error message when you try to log in, or is it just saying "No Internet" once you connect?
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