Hi there user_wjh22e, we appreciate you taking the time to reach out here on the community forums! I'm sorry to hear you're having issues connecting to your Wi-Fi through NOW Internet. Were you able to connect to your home Wi-Fi previously, or are you trying to connect to the first time? Also, to avoid repeating anything you may have already tried, can you give us some details about some of the troubleshooting steps you've already attempted? You may be able to find useful info on our Troubleshooting Tips page here on the forums!
XfinitySean
Official Employee
•
653 Messages
2 hours ago
Hi there user_wjh22e, we appreciate you taking the time to reach out here on the community forums! I'm sorry to hear you're having issues connecting to your Wi-Fi through NOW Internet. Were you able to connect to your home Wi-Fi previously, or are you trying to connect to the first time? Also, to avoid repeating anything you may have already tried, can you give us some details about some of the troubleshooting steps you've already attempted?
You may be able to find useful info on our Troubleshooting Tips page here on the forums!
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