Hi there! Thank you for reaching out! If you're trying to connect your TV using a NOW WiFi Pass, please follow these steps:
Go to your TV's Network or Internet Settings menu.
Select WiFi or Wireless Network and allow the TV to search for available networks.
Choose your WiFi network name (SSID) from the list of available networks.
Enter your WiFi password carefully using the remote control or on-screen keyboard.
If the TV still won't connect, please let us know if you're receiving any error messages and what brand/model TV you're using. Also, double-check that you're entering the correct WiFi password, as passwords are case-sensitive. We'll be happy to help troubleshoot further if needed! 😀
XfinityGabriel
Official Employee
•
3.4K Messages
2 hours ago
Hi there! Thank you for reaching out! If you're trying to connect your TV using a NOW WiFi Pass, please follow these steps:
If the TV still won't connect, please let us know if you're receiving any error messages and what brand/model TV you're using. Also, double-check that you're entering the correct WiFi password, as passwords are case-sensitive. We'll be happy to help troubleshoot further if needed! 😀
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