Hi there @user_r6p3ik Thank you so much for reaching out on our Xfinity Community Forum about your Wi-Fi pass. I'll be happy to assist. You cannot directly connect an Xfinity WiFi Pass to a Roku TV. The Xfinity WiFi Pass allows access to Xfinity hotspots, but Roku devices require a stable internet connection, typically through a home WiFi network. If you are using a Roku device, ensure it is connected to your in-home Xfinity WiFi. If you encounter issues, you may need to manage your linked accounts to ensure the correct account is set as primary for activation. For more details, refer to the activation process for the Xfinity Stream app on Roku. Please click the link below for more info.
XfinityDemetrise
Official Employee
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140 Messages
5 hours ago
Hi there @user_r6p3ik Thank you so much for reaching out on our Xfinity Community Forum about your Wi-Fi pass. I'll be happy to assist. You cannot directly connect an Xfinity WiFi Pass to a Roku TV. The Xfinity WiFi Pass allows access to Xfinity hotspots, but Roku devices require a stable internet connection, typically through a home WiFi network. If you are using a Roku device, ensure it is connected to your in-home Xfinity WiFi. If you encounter issues, you may need to manage your linked accounts to ensure the correct account is set as primary for activation. For more details, refer to the activation process for the Xfinity Stream app on Roku. Please click the link below for more info.
https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku
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