Hi there, @user_6szi9h I'm very sorry for the trouble you are having with your service. You would need to contact our Prepaid department directly at 1-855-75-PREPAID (1-855-757-7372). They are there to help you with all your Prepaid concerns.-Richard
XfinityRichard
Official Employee
•
1.8K Messages
5 days ago
Hi there, @user_6szi9h I'm very sorry for the trouble you are having with your service. You would need to contact our Prepaid department directly at 1-855-75-PREPAID (1-855-757-7372). They are there to help you with all your Prepaid concerns.-Richard
0
0