1 Message
NOW TV Streaming Bundle
Just ordered the NOW TV streaming bundle today. All apps will play on all devices with the exception of the Xfinity stream app. The Xfinity stream app will play on our phones, but will not play on our Roku TVs. All other streaming apps will play on our TVs like Disney and Amazon prime the only problem we have is with the Xfinity stream app.
XfinityAmira
Official Employee
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4.8K Messages
2 years ago
Hello @user_kml71y, thanks for taking the time to reach out on our Forums. We value you as a customer and my team is here to assist you. We appreciate you being a NOW TV customer, and I am sorry to hear about the issues you're experiencing with the Xfinity Stream app on certain devices. We can definitely look into this and troubleshoot it with you. To better assist, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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