Visitor
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3 Messages
Now prepaid Internet Service Cancelled
My internet service was cancelled without my authorization and now they say they cannot reinstate the service because there is an account already active at my address. To cancel it and reinstate mine, I have to go to a Xfinity store physically and prove I live at my address. How can this be possible?
user_do1cas
Visitor
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3 Messages
4 hours ago
I just got another email saying “We received your cancellation request.”
What kind of Internet Provider is this?
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EG
Expert
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121.5K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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