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user_8kqyal
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Wednesday, October 22nd, 2025

NOW internet

 discontinue internet service at [Edit: Personal Information]

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4 hours ago

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114.1K Messages

5 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_8kqyal

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Sorry, I was following the instructions found on the forum from a customer with the same question that I have.....

How do I disconnect the internet service?

Someone responded to a similar question, and I followed the instructions to send it to you.

I am really confused on what to do.

Thanks anyway

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4 hours ago

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XfinityRaul

Official Employee

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2.3K Messages

@user_8kqyal For help and support with a NOW internet account, you can check https://www.xfinity.com/xfinityassistant/?intent=skill.cxao.now.entry.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 hours ago

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