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wkevin94
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Monday, January 6th, 2025 4:50 PM

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NOW Internet Delivery Status

Hi, I ordered NOW internet package with order number [Edited: Personal Information] on Saturday January 4. However I have yet to receive tracking information via UPS or FedEx. Can I have some confirmation about my order and the status of my delivery?

Thank you.

Question

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Updated 

6 months ago

 • Edited

34

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XfinityBenjaminM

Official Employee

 • 

2.2K Messages

6 months ago

 

wkevin94 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to check your order. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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