Visitor
•
1 Message
Notification from Xfinity upon login
A few weeks ago, I started receiving this notification every time I login to my Xfinity account. I have not requested any service changes and do not know why it continues to appear every time I login. The notification reads, "Good News! You can keep using your email address.
Please advise.
XfinityRaf
Official Employee
•
726 Messages
10 months ago
Good afternoon @skipperos. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at why you are receiving this email.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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