Visitor
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6 Messages
nothing but problems with my XB8 and WiFi swap it for a BX10
Me too. I have had nothing but problems with my XB8 and WiFi. I have had 3 technicians come to my home. Each time they can’t find anything wrong with my lines or home wiring. They have replaced the XB8 twice….. given me two xfi pods, and now I added pro WiFi for 15$ a month with a pro WiFi extender. I’m still getting terrible WiFi coverage. If I get coverage at all, most of the time it has a terrible lag or drops the connection all, together.
XfinityThomasA
Official Employee
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3K Messages
59 minutes ago
If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let's continue there!
- XfinityThomasA
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