R

Contributor

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94 Messages

Monday, December 2nd, 2024 7:08 PM

Not using TV service

I have two tv's, but I am not using them. I only watch tv on my pc. I would like to get rid of the cost for the TV service. I have been with Comcast Xfinity for 25-30 years and I am a senior on SS. It's just too expensive now in this economy. Is there anything Xifinity will do to help me lower cost?

Official Employee

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2.7K Messages

26 days ago

@RND1023 Great question! Are you looking to just remove the cost of the boxes or to remove cable services completely? Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account.  You can also set up the services directly from the website. 

Contributor

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94 Messages

@XfinityDena​ Remove cable services, keep my internet and mobile phone.

Official Employee

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1.2K Messages

@RND1023 We value your loyalty and business with us. Twenty-five to thirty years is such an amazing time to be with us

We have some affordable plans. My parents are seniors and on a budget as well. 

for $20 per month our Now TV offers Stream 125+ live TV and On Demand channels plus access to Peacock Premium at no extra cost (currently $7.99/mo value).

 

Now TV offers streaming availability through a variety of devices such as: 

Supported devices:

Computers:Browsers including Safari, Google Chrome, Firefox, and Microsoft Edge

Mobile:Amazon Fire tablets: Fire OS 6.0 or above required; Stream app version 7.4.1 or above required.

Android phones and tablets: Android OS version 7.0 or above required; Stream app version 7.4.1 or above required

iPhones and iPads: iOS version 14.0 or above required; Stream app version 7.8.0 or above required

TV:

Xumo Stream Box from Xfinity: Stream app version 2.2.0 or above required

Amazon Fire TV: Fire OS 6.0 or above required; Stream app version 7.4.1 or above required

Plus, you can cast to any device capable of supporting:

Chromecast

Chromecast 1st gen, Chromecast 2nd gen, Chromecast 3rd gen

Chromecast 4th gen (Chromecast with Google TV)

Chromecast Ultra Google Nest Hub

AirPlay: iOS version 14.0 or above required

 

I have a link with more details on the plan for you to view!  

https://www.xfinity.com/nowtv

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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94 Messages

@XfinityKei​ Now TV doesn't have any local modern channels just stuff only a few people want to watch.

Official Employee

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1.3K Messages

Thank you for checking to see if that will work for you @RND1023. I would be happy to explore all of the internet only options we have for you from here. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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107.7K Messages

26 days ago

Concern moved here to the Customer Service help section.

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