Visitor
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3 Messages
Not sure Where to Leave Feedback
Please if it would be possible to get this through to the correct channels.
I am moving soon, and this entire transaction over the phone was so smooth. I really appreciated both supporters who assisted me on this past day. An Iminoz in the Philippines who assisted me in scheduling an internet closing, and an Omar Nagy in (Egypt) for my mobile services support. They did a wonderful job, were incredibly professional, amiable, great communications and efforts. I truly felt like a valued customer. Thank you so much!
ccRuben
Retired Employee
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729 Messages
2 years ago
We are happy to hear this went smoothly, we can take and pass along your feedback. please send a direct message.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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