Visitor

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4 Messages

11/01/2026 8:50 PM

Not receiving verification code emails

I see others also have this issue. I am not receiving verification code emails as well and yes, they are not in my junk/spam folder either. This is extremely frustrating for your customers. Even went to an Xfinity store to see if a real person could help and they were clueless. 

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Official Employee

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2.1K Messages

36 minutes ago

 

user_btlb09 Sorry to hear that you're having trouble receiving emails. Are you using a third-party client to access your email, or are you using the Xfinity website?

 

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