Visitor
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4 Messages
Not receiving verification code emails
This has been happening for a couple years. I don't get the emails from various sites - some I do, some I don't. Some I don't are very important such as the bank, the state retirement system, and my sports team season ticket organization. I called the 888 number I read on other forum messages. They told me it isn't a problem with Xfinity email. Looking at all the messages I've seen in the forum, I highly doubt that.
Anyway, has anyone found a solution? Thanks.
XfinityKam
Official Employee
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324 Messages
13 hours ago
@dc714 I can see why this would be concerning, especially when the messages you're not receiving are from important organizations such as your bank, retirement system, and ticket provider. While email delivery issues can have multiple causes, if specific senders' verification emails are not reaching your inbox, spam, or junk folders, we'd be happy to take a closer look. In some cases, factors such as email filtering, sender authentication, or mailbox settings can affect delivery even when other emails arrive normally. How are you checking your email? Are you noticing specific senders that you aren't receiving?
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