Visitor
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1 Message
Not receiving emails containing Quickbooks invoice attachments
Anyone trying to send me an email containing a Quickbooks invoice is receiving an error message about STMP server problems. If they send me an email without the attachment, the email comes through just fine. All other email normal.
XfinityJorge
Official Employee
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2.1K Messages
2 years ago
Hello @Akhill611 thank you for using our Forums to contact our Xfinity Support Team. We understand that you are having some issues with receiving certain emails, and we are happy to see how we can help. Can you send us a private message with your name and service address to get started? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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