@user_92av25, Thank you for letting us know about the trouble you're experiencing. I'm sorry your attempts to redeem Beetlejuice Beetlejuice have been unsuccessful because of an error message. We'd like to help get this resolved. What error message are you getting, and on what device are you getting that error message?
XfinityCarolyn
Official Employee
•
474 Messages
5 hours ago
@user_92av25, Thank you for letting us know about the trouble you're experiencing. I'm sorry your attempts to redeem Beetlejuice Beetlejuice have been unsuccessful because of an error message. We'd like to help get this resolved. What error message are you getting, and on what device are you getting that error message?
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