Visitor
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1 Message
Not getting expected upload speed on full duplex 1 Gig plan
I'm a new Xfinity customer. I have an XB10 gateway and the 1 gig full duplex plan. I'm getting the expected download speeds in excess of 1000 Mbps, but upload seems to be limited to 300-400 Mbps. Is there something that needs to be changed on my account?
XfinityKei
Official Employee
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2.1K Messages
4 hours ago
@SeattleZac Thanks for bringing your concerns to our attention. Our team is here to help. I'm glad t hear your download speeds are good. Have you checked your plan to confirm your upload speed? Your plan can also be found in the Xfinity App as well as on your bill which is also in the app.
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