New Poster
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7 Messages
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again?
Regards
Dale [Edited: "Personal Information"]
XfinityBradM
Official Employee
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1.2K Messages
7 hours ago
Hey there, @DalesNow. You'll want to check out Yahoo Mail migration overview article which will refer you to information provided by Yahoo about the process which requests you to use the Yahoo Mail login using your Comcast.net email address for the first time. You'll have to accept the Yahoo terms and service to get access and you'll be good to go from there.
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BruceW
Gold Problem Solver
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27.1K Messages
3 hours ago
Does logging in to https://xfinityconnect.email.comcast.net/emailMigration work? If your account is ready to be migrated the page should say "You're invited to upgrade ..." and have a "Get started" button. If not, I'd imagine they just haven't got around to your account yet. Or something is badly broken . . .
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DalesNow
New Poster
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7 Messages
3 hours ago
I clicked the link above and again it signed me into my xfinity webmail account. The email I received was from xfinity@updates.xfinity.com with title "A better email experience is waiting for you" sent to [Edited: "Personal Information"] on 02/12/2026.
Regards
Dale
(edited)
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