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DalesNow
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Friday, February 13th, 2026 4:14 PM

Not able to get the Yahoo email migration page

When I login to connect.xfinity.com I am not able to get the Yahoo migration page.  I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email.  How do I get the migration page again?

Regards

Dale Brandon

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XfinityBradM

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1 hour ago

Hey there, @DalesNow. You'll want to check out Yahoo Mail migration overview article which will refer you to information provided by Yahoo about the process which requests you to use the Yahoo Mail login using your Comcast.net email address for the first time. You'll have to accept the Yahoo terms and service to get access and you'll be good to go from there. 

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DalesNow

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Thanks for your response. The problem is I am not getting the migrate to yahoo email anymore, since I clicked through the first time on signing into the webmail. I have mitgrated my wife's comcast email to yahoo email and configured her Outlook properly so I am familiar with the steps.  I just need to get the migrate to yahoo notice when I login to connect.xfinity.com.  How do I get the option to migrate to yahoo again?

Regards

Dale

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XfinityBradM

Official Employee

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1.2K Messages

You need will need to use the login link provided to log in to Yahoo Mail client using your Comcast.net email address. Being that it will be your first time with that specific Comcast.net address it will prompt you to accept the ToS and have you set a password for their mail client. Are you getting an error when attempting to use your Comcast.net email address to log in to the Yahoo Mail web portal?

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