Visitor
•
1 Message
not a customer, but lines down in my yard, can't report it without an account #
All of the avenues I'm aware of to report a downed xfinity line require that I have an account number.
Although I manage 2 residential properties, linked to my cell number, the problem is at my home.
The problem began several weeks ago when xfinity lowered the lines so that a neighbors tree could
be taken down, but now , weeks later the lines are still down in my yard.
how can i report this witout an account number?
Dan
[Edited: Personal Information]


XfinityBenjaminM
Official Employee
•
2.9K Messages
1 hour ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0