Da_prince's profile

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1 Message

Fri, Jan 1, 2021 1:00 PM

Noisy xFi router

How do I get a replacement? Loud humming noise all the time.



Official Employee


6.1K Messages

4 m ago

 Welcome to the Xfinity Forum, and thanks for your question, @Da_prince! I understand how frustrating that can be. I've had one in the past and would be happy to help send you a new, quite modem. To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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