Visitor

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1 Message

Thursday, October 30th, 2025

No wifi connection to iPad

Received in person tech support last week and in 71 minutes finally got wifi connection to my iPad for BritBox. Failed the next day. Did not have this problem until I discontinued my TV xFinity account.

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Official Employee

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3K Messages

5 hours ago

 

Thank you for your feedback and reaching out to us here for help troubleshooting your iPad, user_829p48. It's important to us that you're able to get the most out of your Xfinity internet and we can help. We'll ask a few questions to gain a better understanding and work together towards a fix. To begin, is you home newtork name showing when searching for a signal using your iPad? What model is it?

 

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