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Sunday, December 8th, 2024 2:59 PM

No Wicked rewards ticket in my account

I am a diamond reward member.   I cannot find the Wicked tickets reward in my account.

Thanks

Mary

Official Employee

 • 

1K Messages

18 days ago

Hey there, user_hzdr0q! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand the frustrations with the Wicked Tickets no longer showing available as a redeemable reward. At this time, the offer was available for a limited time, so we wouldn't be able to restore the offer if it wasn't redeemed before it expired, and expired as of 12/6/24. Please let us know if you have any other questions/concerns, we are happy to help. 

 

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