Visitor

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2 Messages

Tuesday, July 4th, 2023

Closed

No way to report the myriad of bugs and performance issues on the Xfinity websites

Very frustrating that on the https://www.xfinity.com/support/ website there is no way to report bugs, performance problems, authentication issues, 503 errors, and the myriad of issues that exist on your website. For an internet company it is atrocious how bad your customer website is.

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

2 years ago

Good afternoon @andy.fitch and happy 4th! We appreciate your feedback and take your feedback seriously. We are always looking for ways to improve our products and services for our customers. We are happy to forward your feedback, but you are also welcome to provide your feedback here https://support.xfinity.com/svp-contact-form. If you are experiencing any problems with your account or services or have any questions we can help with, please let us know! 

 

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