No way to activate peacock

The instructions in the article don’t work. I can see that Peacock says included when I look at the StreamStore, but there’s no way to activate it or link it.

Responses

Oldest First

Selected Oldest First

XfinitySean

Official Employee

•

260 Messages

6 hours ago

Thanks for taking the time to post on our community forums, user_pthesb! I'm sorry that an article you found isn't providing the info you're looking for. Can you tell us which article you're referring to? Also, are you trying to activate a Peacock subscription that's included with your internet plan, Xfinity Rewards, or with StreamSaver?

2

0

U

user_pthesb

Visitor

•

2 Messages

This one: https://www.xfinity.com/support/articles/peacock-premium-offers

It should be included with my internet plan.

Like

Reply

6 hours ago

0

XfinityKei

Official Employee

•

2K Messages

No worries @user_pthesb we can help you with activating your Peacock account.

First lets start with having you go to xfinity.com/yoursubscriptions and log in to your account with your primary Xfinity ID and password.
Once you're logged into your account you should be able to see a banner to activate.

If you don’t see your Peacock subscription listed, go to xfinity.com/activate-peacock.

Do you see anything here that says activate Peacock?

Do you see anything that says your Peacock account is already active?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

10 minutes ago

0

Customer Service

user_pthesb

No way to activate peacock

XfinitySean

user_pthesb

XfinityKei

New to the Community?