No tengo un buen servicio mas de 2 semanas

Llego en las noches y el internet es lento y se cae cada rato hoy todo el dia he pasado con el problema que cada rato se va y una cita con un tecnico se demora muchos dias

Thanks for clarifying, user_8l1udo! You can always sign up for the appointment waitlist to see if a sooner appointment becomes available by following the steps listed here: https://www.xfinity.com/support/articles/appointment-waitlist
Alternatively, though we typically have the same time slots available, we can look over the account to make sure the appointment is in place and if there are any sooner appointments, and see if there's any other way we can help! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get started!

Here are detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message