Ebon_w163's profile

New Poster

 • 

18 Messages

Sunday, June 14th, 2026 2:10 AM

No support means dead company

There is no support anymore apparently.  You can't talk to a human by any means, and the xfinity assistant is dead.  Apparently xfinity is out of business.

As much as Fidium has proven incompetent as well, you can still talk to a human even if they are nearly useless.  It took 2 hours to register a router, but with xfinity it's impossible to register a new modem because there simply is no option in the account management anymore, and again, no support, so dead service.  I can't even cancel service, I'll just have to close my credit card and get a new one apparently.  Insanity.

Oldest First
Selected Oldest First

Official Employee

 • 

2.4K Messages

5 hours ago

 

Ebon_w163 Are you still needing support or are you trying to cancel your account? 

 

forum icon

New to the Community?

Start Here