user_6z1hjc Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
@XfinityVictor finally found a phone number and sat on hold for 45 minutes... finally got a representative who was very helpful and solved our problems quickly. I don't understand why it is so difficult to get the service we need a customers. The representative was able to fix our problem within 15 minutes... this is after we spent HOURS with your chat service over the course of a week.
XfinityVictor
Official Employee
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1.3K Messages
1 day ago
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