Visitor
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2 Messages
No show for my scheduled appt
I had an appt scheduled today between 3-5pm I got a text at 5:12 pm arrived yet no one came I called the 1-800 number and was hung up on and the other person was no help and rude I used the virtual messaging which assured me twice they were still coming mind you it’s 7 pm still no show
XfinityDuron
Official Employee
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268 Messages
24 hours ago
I feel that you had such a bad experience today, that is not the type of customer service that we strive for. To begin the process of getting you a new truck roll, would you mind sending me your name and the address your account in a Direct message?
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