U

Visitor

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1 Message

Wednesday, April 23rd, 2025 7:46 PM

no service

i have not hadcservice im 2 days ive callef messaged hone yhrough your propmts it is not working i work from home if you do not get the service i pay for i will not psy yoi again itbwill cost me my job you have nothing but [Edit: Language] robots that cannot do [Edit: Language]

Official Employee

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2K Messages

2 days ago

@user_xxzkoe Welcome to our community forum and thank you for letting us know that you're experiencing an ongoing service interruption. I want you to have a reliable connection, especially when you depend on your internet to work from home and make a living. 

 

Is the service issue affecting your home only, or is it affecting multiple homes in your area? What do you see when you visit our Status Page? That's the best place to get the most up-to-date information on area issues. You can also use the Xfinity app to view the status of your equipment and even troubleshoot any issues that may arise in the future.

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