No Service

Rant time. I am without internet and tv/cable service in Pooler, GA and unable to get any kind of human response to our outrage over the past 5 days. Pathetic!!! I will be dropping service with XFinity once we are able to do so. 
While I realize it’s an emergency situation in the area, my business has lost a lot of time and money that is dependent on your service. I also realize that we can get compensation for no service, but it’s literally pennies on the dollar. 

At least give us a REAL update other than “we’re working on it.” You are a poor excuse for a service...[Edit: language] branded commercials raising taunting your quality…just not true!