Hello, @user_ovopmp. I'm sorry to hear you don't have any internet connection at this time. Have you by any chance checked the incredible Xfinity app to see if there are any service interruptions reported in your area? Are you able to see what lights on your modem are turned on?
XfinityRaul
Official Employee
•
1.6K Messages
6 months ago
Hello, @user_ovopmp. I'm sorry to hear you don't have any internet connection at this time. Have you by any chance checked the incredible Xfinity app to see if there are any service interruptions reported in your area? Are you able to see what lights on your modem are turned on?
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