No service! No notice!

My service was suspended without any notice! I’m trying to get in touch via chat with a real person but your app makes it near impossible now. Absolutely ridiculous!

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EG

Expert

•

114.7K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityBenjaminM

Official Employee

•

2.6K Messages

1 hour ago

user_qykd86 Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that your services have been interrupted, and we'll be happy to see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

0

Customer Service

user_qykd86

No service! No notice!

EG

XfinityBenjaminM

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