1 Message
No service for 12 hours
I've had no service for 12 hours and you refuse to let me reach an actual human for an explanation or update.
1 Message
I've had no service for 12 hours and you refuse to let me reach an actual human for an explanation or update.
XfinityJosephA
Official Employee
•
1.4K Messages
3 days ago
Hello, how are you @user_4e3gdw? Do you have the Xfinity app? You can get all the latest updates from the app, or you can use this link. We will have the same information that's provided in these resources. In a situation like this technicians will always make upgrading and restoring service a priority. If work is extensive they will always go above and beyond to fix the issue.
https://www.xfinity.com/support/status
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