2 Messages
No Response to ECM Ticket
I have been trying to get an Fraud problem fixed 1 moth. My ECM ticket have been opened and I cannot get anyone except the poor frontline reps to help me. Any suggestions?
<Edited: "Personal Information">
2 Messages
I have been trying to get an Fraud problem fixed 1 moth. My ECM ticket have been opened and I cannot get anyone except the poor frontline reps to help me. Any suggestions?
<Edited: "Personal Information">
XfinityChristy
Official Employee
•
2K Messages
2 years ago
@tumkin Thank you for reaching out via our Xfinity Forums. I would be happy to check the status of your ECM ticket. To get started, please send our team a direct message with your full name and full address.
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