Visitor
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1 Message
No Receipt for Returned Equipment
My husband and I returned the equipment on my account on February 15th. I received a cancellation request in my email on the 17th and we dropped our equipment off at the nearest store on the 15th, same day we got new service and we got no receipt and i continue to receive calls to return equipment we have not had since then.
XfinityKam
Official Employee
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91 Messages
25 days ago
@user_7npze1 I want to look into this for you since you returned equipment and still being notified about it I'll need some more information
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XfinityVictor
Official Employee
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2.1K Messages
25 days ago
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XfinityKam
Official Employee
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91 Messages
7 days ago
Hello! I hope your day is going well, I wanted to check back in with you and let you know everything is fully closed out on our end and the equipment was removed. You can confirm this on your end by going to Xfinity.Com and signing in.
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