I'm the only user on my account but when signing into HBOmax, it shows I'm secondary. When I look up my address, primary user is blank and I'm just listed as user.
Thanks for posting to the Xfinity Forum. Sorry for the login issues you're running into. Can you please use this link to verify your Comcast username? Is this the one you're using to log into HBO Max?
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
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ComcastChe
Official Employee
•
6.1K Messages
5 m ago
Hi @Jonimelissa02,
Thanks for posting to the Xfinity Forum. Sorry for the login issues you're running into. Can you please use this link to verify your Comcast username? Is this the one you're using to log into HBO Max?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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