Jonimelissa02's profile

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1 Message

Sunday, December 27th, 2020 10:00 AM

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No Primary User

I'm the only user on my account but when signing into HBOmax, it shows I'm secondary. When I look up my address, primary user is blank and I'm just listed as user.

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Official Employee

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6.9K Messages

5 years ago

Hi @Jonimelissa02

Thanks for posting to the Xfinity Forum. Sorry for the login issues you're running into. Can you please use this link to verify your Comcast username? Is this the one you're using to log into HBO Max? 

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