Visitor
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5 Messages
No price transparency? Isn't this illegal?
Why can't i see a list of all available options in my area online? 2 hours on the phone with a rep trying to get me to change my phone service is not a viable option. I might upgrade my internet plan if i could see all options available. This is a very shady business practice with no price transparency.
CCChristopher
Problem Solver
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577 Messages
4 years ago
@user_2d8dfa Hello and good morning, and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear that you are having trouble viewing your available package and pricing options online, and I would be more than happy to help! You can view your available package options by signing into our online Xfinity My Account App or website, and then clicking "Shop". You can also access our packages and available options in your area here https://comca.st/3vZXoJ6. Please let us know if this option works for you.
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user_3ad976
Visitor
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3 Messages
4 years ago
Agreed. Been asking for their price list for 3+ years.
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