1 Message
No one came to appointment
Rescheduled for 12-1 today and was told by the Xfinity assistant that the technician would call upon arrival and they never showed up
1 Message
Rescheduled for 12-1 today and was told by the Xfinity assistant that the technician would call upon arrival and they never showed up
XfinityTony
Official Employee
•
1.3K Messages
9 hours ago
Hi there, @user_t7rjb8. I am sorry to hear that you waited for a technician that didn't show. Let's take a look at what is going on. Please, send a DM to Xfinity Support with your full name and address. Thank you!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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