No Network at Next house and No one in Xfinity is aware.

I have 3 techs showing at my house and none of them had any clue that the property does not have any Xfinity network. the issue was raised on the 15th, and it not the 22nd  with no resolution. Support folks are clueless, and have no technical knowledge to even ask relevant questions. 

I took additional tech service along with raising a request for the move, assuming that tech will help get the cable pulled to my house before we set up the internet. But no one in Xfinity seems to have any idea. The worst part is none of the techs talk to each other. 

i don't even know how Xifnity accepted the request of move when there is no Xfinity network port at the property. not the mention they charged me for tech.