No NESN or NBC Sports Boston

Hello user_gyuqt8, the two networks you mentioned have been moved to our Ultimate TV channel lineup. In order to get these networks you'd need to be subscribed to that lineup. We've already begun notifying anyone who is impacted. I'm a big sports fan too, and heading into the middle of the hockey and basketball season, I can see why this would be something you're reaching out about. Would you be ok with working with me to find options to get that upgrade on your account to continue enjoying these channels? 

Same experience. Another reason to drop Xfinity. 

I'm on your side, and agree with everything you've said...

I spent the time yesterday to call Xfinity. I was on hold roughly ten minutes, which wasn't bad. However, what happened next was very bad... 

I ended up speaking with Punit who was stationed in India. Glad to know that my Xfinity cable subscription money is being put to good use, and supporting US workers.

I was inquiring about the email I had received from Xfinity regarding NBC Sports and NESN no longer being available under my plan. I wanted to know if this was true, and how could I continue to have access to NESN?

After being placed on hold multiple times, and after 'Punit' had spoken to "his supervisor," I was informed that I would continue to have access to NBC Sports and NESN after January 14th. I was also told that the email I had received was Spam. Now, I work in IT, and can decipher phishing emails.

I was guaranteed that I'd have access to NESN today, and could watch the Bruins. Today came around and I could not watch my local Bruins game (insert angry face)!!

So incredibly happy that we pay over $200/month and are given [Edited: "Language"], useless channels to watch, and cannot watch the channels that we want to watch!!

Better yet, I love the fact that Xfinity lies to us, and gives us [Edited: "Language"] non-US customer service!!

Canceling xfinity tomorrow. This is absurd.

Same here, only in the (west coast) Bay Area (NBC Sports Bay Area; NBC Sports California).

Same here I can’t believe this is insane they are doing this they will lose so many people

I can’t believe this, what an embarrassment money grab over and over. I’ve been curious about YouTube tv for awhile now. As others have mentioned. Good luck with your bankruptcy apparently we aren’t good enough to get Red Sox bruins and Celtics games 

The Ultimate package is $80 more a month than the popular package, which had NESN.  Do you think it's worth $1000 a year extra to watch the last place red sox and the mediocre Bruins?

I was on the phone and chat with Comcast for 4 continuous hours yesterday attempting to get this resolved only to discovered that I was moved to the wrong plan and still do not have NESN and NBC Sports Boston.  I then almost signed a second new plan only to discover that my internet speed would drop from 800 to 200 mbps.  Finally at 9:40 p.m. my call was dropped.  I believe the Secretary of State should get involved in this matter.    This seems to be unfair and deceptive business practices in violation of the Consumer Protection Act.   

I totally agree with everyone here. I will be switching my services....TODAY!!!! See ya Comcast/Xfinity or whatever you want to call yourselves.

I tried calling customer support to speak to a live person (imagine that??) and the phone service kept pushing me to use Xfinity Assistant...no thanks. Bye bye!