Visitor
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3 Messages
No more retention?
I've been a subcriber for ten years, and until now have always been able to get a good retention offer when my bill goes up. This time, though, support has told me there are no retention offers and the only option is to select another more expensive plan. Is this truly the case now, or is there still an avenue for retention? I'll cancel and switch if that's the case, but I'd prefer to stay with Xfinity if possible.
user_npiu2v
Visitor
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4 Messages
3 hours ago
The same thing happened to us after 8 years, and they may have done us a favor. We cancelled Xfinity Mobile and got a better deal through Tello.
I plan to cancel Xfinity internet and go to T-Mobile Home in the next week.
Eight years of Comcast customer games will soon be over. Very poor customer service.
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