U

Visitor

 • 

8 Messages

Sun, Jun 20, 2021 5:33 PM

No modem?

I live in an apartment complex. The entire complex has this new xfinity cable/internet package. They installed drops to each unit. I can see my unit listed in the WiFi list but we don’t have a password. My account shows we have a modem but we don’t. I’m so confused. 

Responses

Visitor

 • 

8 Messages

1 m ago

I’m attempting to upload a screenshot showing Something Went Wrong when trying to view my WiFi Network Details. Plus it shows I have a modem but I don’t think we need one? I hope it uploads. 

Visitor

 • 

8 Messages

1 m ago

It won’t upload as it wants text also but won’t allow me to add text without erasing my screenshot lol

Again

Expert

 • 

26.1K Messages

1 m ago

@user_c652f6 Just out of curiosity, how did you connect to get to the Forums?

Visitor

 • 

8 Messages

1 m ago

Well I searched through every help/support article I could find trying to figure out the solution on a Sunday. I finally decided to try the forum. 

New to the Community?

Start Here