Visitor
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7 Messages
No Mobile Phone
It has been days since I transferred my mobile phone to Xfinity. It was properly activated. I checked with my previous provider. I can see it is set up on my Xfinity mobile account. I have no phone at all and no other device in which to contact them. I have moved to an area where I know no one to borrow someone's phone for phone consult. I have been without a phone for days and am missing work texts and driving in an area I don't know is dangerous without a phone. I wold like to direct message here.


XfinityKassie
Official Employee
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2.4K Messages
8 hours ago
@marydoo Good morning! We appreciate you reaching out for assistance with your Xfinity Mobile services. I'd be happy to get you in the right direction for getting your services working. Can you please share it you have a physical SIM, or an eSIM, and what is happening when you are trying to make calls?
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