Tue, Jul 5, 2022 2:55 AM
My Xfinity app is saying "You no longer have Xfinity service at this address". How do i reactivate?
1 m ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. We appreciate your signing up to be a part of the Comcast family, and I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary- Click the "Direct Message" icon (upper right corner of this page)- Click the "New message" (pencil and paper) icon- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list- Type your message in the text area near the bottom of the window- Press Enter to send your message