M

Visitor

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3 Messages

Thursday, June 2nd, 2022 3:28 PM

Closed

No live cable outlet

Hi team,

Just installed my internet and found that I have a dead coax cable on the outlet. I need to replace this cable from the box to the outlet. Do you have this service or can I replace the cable myself?

Thanks!

Official Employee

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842 Messages

3 years ago

That is a great question, @MarceloA. You can by all means replace the coaxial yourself. You can get a new and free one at an Xfinity Service Center. Please let us know if this does the trick for you as we may need to schedule a technician to come out for the outlet itself to be activated. 

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