Visitor

 • 

1 Message

10/15/2026 8:01 PM

No internet

The line is still laying in the yard, we have no internet in the home. We asked for an extender to have internet in the detached garage, still haven’t heard from anyone. 

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Expert

 • 

122.2K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.8K Messages

56 minutes ago

Thank you @EG for bringing this to our attention to help with sooner! @user_mblxys Sorry to hear you are exepriencing issues with your service and cable line. Have we scheduled an appointment for the service at this time? 

 

In the meantime we do recommend using the Xfinity WiFi Hotspots to make sure you stay connected. https://www.xfinity.com/support/articles/about-xfinity-wifi-internet

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