Visitor

 • 

1 Message

09/06/2026 10:51 AM

No internet

It's been out 24 hours and text message said it would be back on at 7:50 eastern time

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

7 hours ago

 

user_um8vrb Good morning! Thank you for sharing the trouble you are having with our internet service. I'm sorry that it's been out of so long. I know our internet is vital and many home items utilize it to function so it's more important than ever to keep our services up and running. It seems you have used the Xfinity app or our Status Map to check on the area issue. Those resources will have the most up to date details for us. Considering your post is a couple days old I am really hoping that we have you back online. Are you having any ongoing service issues or any account issues we can help with? 

 

Expert

 • 

120.7K Messages

1 hour ago

Concern moved here to the Customer Service help section.

forum icon

New to the Community?

Start Here